Privacy Policy

Who is responsible for your data

This Privacy Policy explains how personal data is handled on rialtocasino.me.uk. The data controller is Rank Interactive (Gibraltar) Limited, Suite 3, 2nd Floor, Icom House, 1/5 Irish Town, Gibraltar GX11 1AA, which operates Rialto Casino under UK Gambling Commission licence 057924-R-334666-006. Questions about privacy can be sent to [email protected].

What we collect

We only ask for the information we need to run your account and meet our legal duties:

registration details such as your name, date of birth, e-mail address, home address and telephone number;
verification documents, for example proof of identity such as a passport and proof of address, used for age, identity and residency checks;
payment and transaction data, including deposits, withdrawals and the payment method you choose;
gameplay and account activity, including any limits, Take A Break or self-exclusion settings you use;
technical data such as IP address, device and browser type, collected through cookies.

Why we use it

Your data is used to open and manage your account, process payments in GBP, carry out verification before your first withdrawal and whenever a regulator requests it, prevent fraud and money laundering, provide customer support, and apply responsible gambling tools. Marketing messages are only sent where you have agreed to receive them, and you can opt out at any time.

Cookies

The site uses essential cookies to keep you logged in and the site secure, plus optional cookies that help us understand how pages are used. You can manage or delete cookies in your browser settings; turning off essential cookies may stop some features from working.

Data may be shared with payment providers, identity verification services, the UK Gambling Commission and other authorities where the law requires it. We never sell personal data. Information is kept only for as long as the law and our licence conditions require, then deleted or anonymised.

Your rights

Under UK GDPR you can ask for a copy of your data, have it corrected, request deletion where the law allows, object to or restrict certain processing, and withdraw consent for marketing. To make a request, e-mail [email protected]. You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how your data is handled.

Changes to this policy

We may update this policy from time to time. The current version is always published on this page.