Safe & Responsible Play

Our commitment

Rank Interactive (Gibraltar) Limited, in connection with rialtocasino.me.uk, supports responsible gaming. Gambling should be a form of entertainment, never a way to make money or to solve financial difficulties. It should be enjoyed only with money that a person can afford to lose.

Gambling is intended for adults only. Persons under the age of 18 must not gamble, and adults should never allow minors to use their devices or accounts for gambling purposes.

Problem signs

Gambling may become a problem when it begins to affect a person's wellbeing, finances or relationships. The following behaviour may indicate a problem:

spending more money or time on gambling than originally intended;
chasing losses by placing further bets in an attempt to win back lost money;
borrowing money, selling possessions or neglecting bills in order to gamble;
feeling restless, anxious or irritable when trying to cut down or stop gambling;
hiding gambling activity from family and friends, or lying about it;
neglecting work, studies or family responsibilities because of gambling.

If one or more of these signs sound familiar, it is advisable to pause, review your gambling habits and seek support.

Self-exclusion

Self-exclusion is a voluntary measure that allows a player to stop gambling for a chosen period or indefinitely. Licensed casinos offer self-exclusion to their customers, and a player may ask to be excluded for a fixed period or without a time limit.

Players in Great Britain may also use the national self-exclusion register GAMSTOP (gamstop.co.uk). Registering with GAMSTOP blocks access to the gambling services of all licensed operators that participate in the scheme, so a single registration covers many sites at once.

While a self-exclusion is in force, a player should not attempt to open new accounts or to gamble elsewhere. Players are also encouraged to consider removing gambling applications and using blocking software on their devices.

Gaming limits

Rialto Casino provides tools that help players stay in control of their gambling:

net deposit limits, which cap how much a player can pay in after withdrawals are taken into account;
gross deposit limits, which cap the total amount a player can pay in;
Take A Break, which pauses access to the account for a chosen period;
reality checks, which are regular on-screen reminders showing how long a player has been playing.

Players are encouraged to set limits before they start to play and to review them regularly. Limits should be set at a level that is comfortable and affordable.

Help & assistance

Anyone who is concerned about their own gambling, or that of another person, can obtain free and confidential advice and support:

GamCare - National Gambling Helpline 0808 8020 133 (gamcare.org.uk)

Anonymous self-help groups for people affected by gambling are also available in many areas, where participants can share their experiences with others in a similar situation. Speaking openly with a trusted friend, family member or doctor can also be a helpful first step.

Get in touch

Responsible gaming inquiries: [email protected]